Full-Time Medical Receptionist / Therapy Care Coordinator (CSOG)
About PRS
Physicians Rehab Solution (PRS) partners with hospitals and physician groups to build and operate physical and occupational therapy programs. Our mission is to restore the quality of life of our patients and positively impact the lives of our therapy teams and physician partners. A national leader in outpatient orthopedic rehabilitation, we manage 50+ partnerships across 25 states — guided by our values of Servant Leadership, Clinical Excellence, and a relentless Patient-Centered focus.
About the Role
We are seeking a passionate and dedicated entry-level Medical Receptionist/Therapy Care Coordinator to join our outpatient rehab location in Colorado Springs, CO.
If you are committed to delivering exceptional patient care and are eager to learn and grow, we would love to have you on our team!
Why Join Colorado Springs Orthopaedic Group?
Our group was built upon a set of core values that we believe reflect our culture and commitment to our patients. We are dedicated to improving the quality of life for the people we serve. Most importantly, we improve lives and livelihoods by providing comprehensive, collaborative care that leads to highly successful outcomes for our patients.
This position requires a background check and potential drug screen upon acceptance.
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Key Responsibilities
- Welcomes and assists patients and visitors in a friendly and professional manner.
- Schedules and confirms appointments, optimizing patient and provider time.
- Maintains accurate patient records by filing and retrieving documentation.
- Prepares patients for therapy treatment by assisting with therapy apparel or equipment.
- Provides information to patients by answering questions and alleviating concerns.
- Ensures a safe and clean working environment by complying with procedures, rules, and regulations.
- Supports therapy department operations by assisting with equipment preparation, sterilization, and maintenance.
- Schedules patients for therapy and assists with inbound and outbound referrals.
- Optimizes patient scheduling within the practice.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Verifies benefits and obtains authorization to treat from various medical coverage payors.
- Protects patient rights by maintaining confidentiality of personal and financial information.
Qualifications
- 1-2 years of experience in a medical office or physical therapy environment preferred.
- Experience with EMR systems and knowledge of insurance authorizations preferred.
- Proficiency in Microsoft Office & Outlook.
- Excellent customer service and telephone skills.
- This position requires a background check and potential drug screen upon acceptance.
Benefits
- Monday through Friday schedule with no weekends
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
Equal Employment Opportunity
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This position requires a background check upon acceptance.