About PRS
Physicians Rehab Solution (PRS) partners with hospitals and physician groups to build and operate physical and occupational therapy programs. Our mission is to restore the quality of life of our patients and positively impact the lives of our therapy teams and physician partners. A national leader in outpatient orthopedic rehabilitation, we manage 50+ partnerships across 25 states — guided by our values of Servant Leadership, Clinical Excellence, and a relentless Patient-Centered focus.
About the Role
Ortho San Antonio is seeking a Full-Time Medical Receptionist for our Alamo Heights outpatient ortho clinic.
Key Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information, recording and collecting patient charges
- Protects patients' rights by maintaining the confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- Other duties as assigned
Qualifications
- 1-2 years of Physical Therapy Office experience is a plus
- Experience with patient scheduling
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
- Ability to Multi-task
- Organized
- Self-Motivated
- Attention to detail
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Generous PTO accrual
- Medical, Dental & Vision Insurance
Equal Employment Opportunity
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This position requires a background check upon acceptance.