About PRS
Physicians Rehab Solution (PRS) partners with hospitals and physician groups to build and operate physical and occupational therapy programs. Our mission is to restore the quality of life of our patients and positively impact the lives of our therapy teams and physician partners. A national leader in outpatient orthopedic rehabilitation, we manage 50+ partnerships across 25 states — guided by our values of Servant Leadership, Clinical Excellence, and a relentless Patient-Centered focus.
About the Role
Ortho Montana is seeking a Full-Time Medical Receptionist for our Downtown location to serve in our growing outpatient therapy clinic.
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Key Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Ensures availability of treatment information by filing and retrieving patient records
- Prepares patients for therapy treatment by welcoming, comforting, providing and/or assisting the patient into therapy apparel or apertures
- Provides information to patients by answering questions and requests; allaying fears
- Educates patients by demonstrating proper use of equipment and exercise routines
- Maintains patient confidence and protects operations by keeping information confidential
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment
- Ensures operation of therapy equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs
- Enhances therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Other duties as assigned
Qualifications
- 1-2 years of Physical Therapy Office experience preferred
- Excellent Customer Service, Telephone, and Communication skills
- Ability to Multi-task
- Organized
- Self-Motivated
- Attention to detail
Equal Employment Opportunity
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This position requires a background check upon acceptance.