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Full-Time Medical Receptionist (AOC)

Arlington, VA 1+ YearsReq #3924

About PRS

Physicians Rehab Solution (PRS) partners with hospitals and physician groups to build and operate physical and occupational therapy programs. Our mission is to restore the quality of life of our patients and positively impact the lives of our therapy teams and physician partners. A national leader in outpatient orthopedic rehabilitation, we manage 50+ partnerships across 25 states — guided by our values of Servant Leadership, Clinical Excellence, and a relentless Patient-Centered focus.

About the Role

Anderson Orthopaedic Clinic Physical Therapy in Arlington, VA is seeking a Full-Time Medical Receptionist to serve in our outpatient clinic.

Job Duties:

Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the clinic area. Ensures availability of treatment information by filing and retrieving patient records. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals). Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Other duties as assigned.

Minimum Requirements:

1-2 years of Physical Therapy Office experience a plus Proficient in Microsoft Office Excellent Customer Service and Telephone skills

This position requires a background check upon acceptance.

Equal Employment Opportunity

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position requires a background check upon acceptance.

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